Many HIPAA-compliant e-mail providers are simply adding yet another system to your already disconnected work flows, rather than integrating seamlessly or solving some of the other problems you have, like storing files and auditing access. E-mail encryption services exist for handling simple text correspondence with patients by scrambling the messages and sending them through a secure connection. Whether they're voice recordings, digital X-rays, intake forms, or medical bills, it's essential to encrypt the files themselves.įinding the right solution, though, is another story. After all, the real threat lies in what comes appended to the e-mail. Although most secure e-mail tools focus on the body text of an e-mail, that part might not even be necessary to encrypt. That's why encryption is so often the means through which healthcare providers guarantee HIPAA compliance. Encryption essentially scrambles messages so that they're only legible by intended users. The question, of course, is where all that leaves most practices. Files, in turn, often get duplicated and cached on devices, making them hard to easily track or protect. So when we talk about the risks facing medical practices when it comes to communicating, it's about files-not simple text messages. That's because sensitive data typically resides in files. Most e-mail security solutions focus on simple text, but the real risk comes with files and attachments. It's harder than ever to ignore e-mail, just as it's becoming more difficult to embrace it in good conscience. To deliver the best care possible, it's essential to meet patients on their terms. Like it or not, e-mail is synonymous with accessibility. They're far too burdensome for both practitioner and patient. It's time to retire the usual stable of secure alternatives to e-mail, like patient portals, faxes, or snail mail. Even with the advent of EHRs, data exchange methods haven't kept pace with industry expectations for privacy and convenience. Model instability paper accepted to MLSys'21.Methods for transferring protected health information (PHI) have been broken for a long time.Privacy scheduling paper accepted to OSDI'21.Won a NSF/VMware sustainable data center grant. Thanks VMware and NSF!.
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